Blog

Three Signs You’re a Bad Boss

Posted on: August 23, 2017 | 0 comments

Are You a Bad Boss?

Despite the importance of self-reflection we constantly hear about, it’s very uncommon for leaders of organizations to take long hard looks at themselves. Many leaders get so stuck in poor habits they fail to evaluate how their harmful behaviors can…

Read More»

How To Structure Your Resume So It Tells Your Professional Story

Posted on: August 16, 2017 | 0 comments

How To Structure Your Resume So It Tells Your Professional Story

Despite popular beliefs, your resume should be more than a piece of paper listing your credentials. Ideally, your resume should serve as an outline of your professional story – giving readers a clear view of what you bring to the…

Read More»

It’s Time To Improve Your Call Center Efficiency!

Posted on: August 11, 2017 | 0 comments

It’s Time To Improve Your Call Center Efficiency!

Customer satisfaction and your bottom line are dependent on many factors, one of the most important being productivity. When customers have questions or concerns, they want responses quickly and efficiently so their issues can be resolved immediately. In most organizations,…

Read More»

How To Successfully Re-Enter The Workforce

Posted on: May 24, 2017 | 0 comments

How To Successfully Re-Enter The Workforce

  Re-entering the workforce after an extended time away from work can undoubtedly have its challenges no matter how prepared or unprepared you may feel. With an abundance of job-seekers in the market, many with a rich employment history, it’s…

Read More»

How to Prepare Yourself For a Leadership Role

Posted on: May 17, 2017 | 0 comments

How to Prepare Yourself For a Leadership Role

  Any transition in life has its challenges, but it’s how we handle those challenges that can make or break our success. If you’ve recently been promoted to a leadership role at work, you’re likely experiencing a combination or both…

Read More»

How To Build Connections That Will Boost Your Career

Posted on: May 10, 2017 | 0 comments

How To Build Connections That Will Boost Your Career

Many job-seekers are advised to network so that they gain exposure to new opportunities and increase their odds of being hired. However, networking or “relationship-building” is not just valuable for job-seekers. A robust network of connections is an essential component…

Read More»

Tips for Recruiting Veterans to Your Workforce

Posted on: May 4, 2017 | 0 comments

Recruiting Veterans

As the landscape of recruitment continues to evolve, it’s important for all organizations to effectively recruit candidates from all types of educations, backgrounds and life experiences. Depending on the positions and industries you need to fill, you’ll want to target…

Read More»

How to Avoid the Most Common Resume Mistakes

Posted on: April 27, 2017 | 0 comments

How To Avoid The Most Common Resume Mistakes

Creating a resume can be both time-consuming and overwhelming, making it very easy to make mistakes that could hurt your chances of getting an interview. The quality of your resume can shape employers’ impressions of you (even before meeting you),…

Read More»

How To Protect Call Center Agents From Burnout

Posted on: April 19, 2017 | 0 comments

Protect Call Center Agents from Burnout

  There is perhaps no job that requires as much patience and empathy has a call center representative. Over time, it’s common for call center agents to experience burnout from simply the fatigue and emotional exhaustion they experience dealing with…

Read More»

How To Tackle Your First Interview After Being Laid Off

Posted on: April 12, 2017 | 0 comments

First Interview Since Being Laid Off

  Being laid off from a job is never fun, and one of the most difficult parts about being laid off is having to find a new job to pay the bills. Often times individuals who’ve been laid off have…

Read More»